Advancing Fiscal Decentralization Reform
Better Systems – Better Services

By Erald Lamja and Genc Radovicka – 

“Familiarization with the various reporting instruments provided by the TAIS system facilitates the work on tax administration and local tariffs, considering that the taxes we collect will be returned to citizens in investments,” – said Aida Saraçi, Director of Local Tariffs and Taxes, Municipality of Elbasan.

Financial empowerment of local government units (LGUs) has been a fundamental issue in the framework of implementing local decentralization. To increase own source revenues (OSR), LGUs need to improve and strengthen their tax collection procedures. This can be achieved by using tax information systems that also help increase transparency and avoid deviations and corruption on the part of local taxation administration systems and officials.

The PLGP-designed Tax Administration Information System (TAIS) is a computerized system built to substantially increase productivity in local tax administration processes, saving both time and money, while at the same time providing taxpayers with better service. Through TAIS, all local tax information systems and databases are integrated and provide the tools required to facilitate tax compliance, combat tax non-compliance, and satisfy information requirements at the operational, managerial, and internal control levels for the effective management of a modern Tax Administration.

TAIS functionalities implement the overarching cycle of local government tax administration: from the administration of taxpayer data, calculation of taxes, invoicing and payments, debtors’ identifications, and reporting of revenues.

On September 13-14, 2018, the USAID Planning and Local Governance Project (PLGP) conducted a training to strengthen their use and understanding of their Tax Administration Information Systems (TAIS).

Twenty municipal officials, including tax directors and other tax staff from 9 PLGP partner municipalities of Elbasan, Kamza, Lushnja, Berat, Kuçova, Fier, Patos, Vlora, and Saranda attended the training on the latest updates of TAIS usage and learned how tax directors can prepare data reports and analyze the information.

PLGP believes that the improvement of local tax administration can be achieved through the computerization of local tax administrations and continuous improvements in the exchange of information with the national tax administration and other central government agencies.


Photo by Erald Lamja


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